At Hotel Panchsheel, Ayodhya (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Phone number
Email address
Booking details
Payment-related information (processed securely through third-party gateways)

b. Non-Personal Information

IP address
Browser type
Device information
Pages viewed and time spent on the website
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

Provide hotel booking and customer support services
Confirm and manage your reservations
Improve website performance and user experience
Send booking updates, confirmations, or important notifications
Maintain security and prevent fraudulent activities
Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies to:

Enhance your browsing experience
Understand website traffic and visitor behavior
Display relevant advertisements through third-party platforms (including Google Ads)

You can disable cookies through your browser settings, but some features of the website may not work properly.

4. Sharing of Information

We do not sell or rent your personal information.
We may share information only with:

Trusted service providers (booking systems, payment gateways, analytics tools)
Compliance with legal authorities when required
Advertising partners like Google to deliver personalized ads based on website activity

All third-party partners follow strict data protection standards.

5. Data Protection & Security

We use standard security measures to protect your personal data from unauthorized access, loss, or misuse.
Despite our efforts, no online transmission is 100% secure, but we take all reasonable steps to ensure safety.

6. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content. Please review their policies separately.

7. Your Rights

You may:

Request access to your personal information
Request correction or deletion of your data
Opt out of marketing communication
Disable cookies at any time

To exercise these rights, contact us at +91 9105610246.

8. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect information from minors.

9. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:
Hotel Panchsheel, Ayodhya
Phone: +91 9105610246
Website: hotelpanchsheelayodhya.co.in